EVENTS AND ADVISORIES

DATE	SYSTEM	MESSAGE
05/18/08 Sun	OCS Services	Symptom/Description: OCS email and calendar services will be unavailable on Sunday, 5/18, from 7:00 AM to 12:00 PM, while undergoing scheduled maintenance work. Outage begins: Sunday, 5/18 at 7:00 AM Expected uptime: Sunday, 5/18 at 12:00 PM Resolution or work-around: none Contact for more information: ITS Service Desk, 756-7000 --- Root cause: Scheduled maintenance - installation of OCS patches. Last Update: 05/13/2008 14:39 Submitted/Last updated by: SC, DBA-ISI
05/13/08 Tue	Central UNIX	Symptom/Description: The following applications will be unavailable due to scheduled system maintenance: PolyData Data Warehouse, Advancement, BlackBoard, Remedy, Housing (RMS), Master Calendar and Events, BI Apps, QIP Network Management, College of Education System (UCTE) and Institutional Planning (IPA). When: Sunday, 5/18 at 6:00 AM Expected uptime: Sunday, 5/18 at 12:00 PM Resolution or work-around: None Contact for more information: ITS Help Desk - 756-7000 Root cause: Installation of quarterly software patches. Last Update: 05/13/2008 15:44 Submitted/Last updated by: GG, DBA-ISI
05/12/08 Mon	Heron Hall (117) Network	Symptom/Description: Network available in Build 117(Was: Building 117 network down) When: May 12 9:15 AM When discovered: May 12 8:00 AM Expected uptime: May 12 10:00 AM Resolution or work-around: Non available at this time. Contact for more information: Service desk 6-7000 Additional info: Switch did not come back after Sunday's power outage. --- Root cause: unknown Last Update: 05/12/2008 08:20 Submitted/Last updated by: Jdholt, Netadmin
05/11/08 Sun	Campus Power	Symptom/Description: Brief Power Outage Across Campus. When: 05/11/2008 15:48 When discovered: 05/11/2008 15:48 Contact for more information: Operations and Production Support - 756-5512 Additional info: Power across campus was briefly interrupted due to emergency PG&E maintenance. --- Root cause: PG&E Emergency Maintenance Last Update: 05/11/2008 19:57 Submitted/Last updated by: MKH, ITS-CSS/OPS

REGULARLY SCHEDULED SYSTEM DOWN TIMES

DATE	SYSTEM	MESSAGE
Sundays	Central UNIX   Session Server   Oracle Email   Oracle Calendar   Web Services Sun Systems   Oracle Databases   CourseInfo   AWL   Remedy	Systems are scheduled for regular preventative maintenance from 6:00 AM until 12 Noon.
Every day	PeopleSoft	Sun-Sat Unavailable daily from 10:00 PM until 7:00 AM Down times for patches and upgrades are announced on Systems Status.
Irregular, infrequent	Campus Networks	Usually scheduled for M-F early morning hours

Information revised: 05/15/2008 03:01:01